Terms of Service
Welcome to 9:10 (“9:10,” “Nineten,” “we,” “us,” or “our”), a service operated by Merit Apps LLC (the “Company”). These Terms of Service (“Terms”) form a binding agreement between you and Merit Apps LLC and govern your access to and use of the 9:10 mobile application, the website at nineten.app, and any related services (together, the “Service”). By creating an account or using the Service you agree to these Terms and to our Privacy Policy. If you don't agree, don't use the Service.
1. Eligibility
9:10 is intended for users who are at least 13 years old. If you are between 13 and the age of majority in your jurisdiction, you represent that a parent or legal guardian has reviewed these Terms with you and consents to your use of the Service. We do not knowingly allow children under 13 to create accounts or submit personal information; if you believe a child under 13 has used the Service, contact us at support@nineten.app and we will delete the account.
2. Your account
You are responsible for everything that happens under your account. Keep your sign-in credentials secure, don't share them, and notify us promptly if you believe your account has been accessed without authorization. You agree to provide accurate registration information and to keep it current. We may refuse, suspend, or terminate accounts at our discretion if we believe these Terms have been violated.
3. Your content
The Service lets you post text, images, video, comments, reflections, tags, and other content (your “User Content”). You retain ownership of your User Content. By making User Content available through the Service, you grant us a worldwide, non-exclusive, royalty-free license to host, store, cache, reproduce, display, distribute, and create derivative works of that content solely to operate, provide, and improve the Service (for example: generating thumbnails, transcoding video, delivering content to other users you've shared it with, and showing it back to you on your profile). This license ends when you delete the content or your account, except for copies retained as required by law or in routine backups for a limited period.
You represent and warrant that you have all rights necessary to post your User Content, that it does not violate anyone's rights, and that it complies with these Terms.
4. Acceptable use
9:10 is a faith community and we have a zero-tolerance policy for objectionable content and abusive behavior. You agree not to:
- Post content that is unlawful, hateful, harassing, threatening, defamatory, sexually explicit, violent, or that exploits or endangers minors.
- Impersonate any person, misrepresent your affiliation with any person or entity, or use the Service to deceive others.
- Spam, phish, or send unsolicited promotional messages.
- Attempt to access another user's account, interfere with the Service's operation, probe for vulnerabilities, or circumvent any access or rate-limit controls.
- Use the Service to develop or train any machine-learning model, scrape User Content, or build a competing product.
- Violate any applicable law or these Terms.
5. Reporting and moderation
If you encounter content or behavior that violates these Terms you can report it from the post or profile's “…” menu inside the app. You can also block any user from their profile to prevent further interaction. We review reports promptly and take action we deem appropriate, which may include removing content, warning users, or terminating accounts. We reserve the right (but have no obligation) to monitor or remove any User Content at our discretion. To escalate a complaint or appeal a moderation decision, email us at support@nineten.app.
6. Account deletion and termination
You may delete your account at any time from Settings → Account → Delete Account inside the app. When you delete your account, we permanently remove your profile and User Content from the Service within 30 days, subject to backups and any content retained as required by law or to enforce these Terms. We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have violated these Terms or applicable law, or if continued access poses a risk to other users or to us.
7. Service is provided "as is"
The Service is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including the warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from a course of dealing or usage of trade. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any content will be preserved, accurate, or reliable.
8. Limitation of liability
To the maximum extent permitted by law, neither Merit Apps LLCnor its officers, employees, agents, or licensors will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, or goodwill, arising out of or in connection with your use of the Service. Our total liability for any claim arising from or relating to the Service will not exceed the greater of (a) the amount you paid us in the twelve months before the event giving rise to the claim, or (b) USD $50.
9. Indemnification
You agree to defend, indemnify, and hold harmless Merit Apps LLC and its affiliates and agents from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your User Content, your use of the Service, your violation of these Terms, or your violation of any law or rights of any third party.
10. Third-party services
The Service uses third-party providers to operate (for example, Supabase for database, authentication, and storage; Google for single sign-on; Apple for push notification delivery). Your use of features that rely on those providers is also subject to their terms. We are not responsible for the availability or accuracy of any third-party service.
11. Copyright complaints (DMCA)
We respect intellectual property rights and respond to clear notices of alleged copyright infringement consistent with the Digital Millennium Copyright Act (“DMCA”). If you believe content on the Service infringes your copyright, send a written notice to support@nineten.app that includes:
- your physical or electronic signature;
- identification of the copyrighted work claimed to be infringed;
- identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate it (for example, the URL or in-app location);
- your contact information (address, telephone number, and email);
- a statement that you have a good-faith belief that use of the material is not authorized by the copyright owner, its agent, or the law; and
- a statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.
We may forward your notice (including your contact information) to the user who posted the content. If we remove or disable access to your content in response to a DMCA notice, you may submit a counter-notice with the elements required by 17 U.S.C. § 512(g). Repeat infringers' accounts will be terminated.
12. Apple App Store — additional terms
The following terms apply if you obtained the 9:10 app from the Apple App Store (the “App”):
- Acknowledgement. These Terms are between you and Merit Apps LLC only, not Apple, Inc. (“Apple”). Apple is not responsible for the App or its content.
- Scope of License. The license granted to you for the App is limited to a non-transferable license to use the App on any Apple-branded device that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
- Maintenance and support. Merit Apps LLCis solely responsible for providing any maintenance and support services with respect to the App. Apple has no obligation whatsoever to furnish any maintenance or support services.
- Warranty. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the App.
- Product claims. Merit Apps LLC, not Apple, is responsible for addressing any claims relating to the App or your use of it, including product liability claims, consumer protection claims, and any claim that the App fails to conform to any applicable legal or regulatory requirement.
- Intellectual property. In the event of any third-party claim that the App or your use of it infringes that third party's intellectual property rights, Merit Apps LLC, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
- Legal compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
- Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
13. Governing law and disputes
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law principles. You and Merit Apps LLC agree to submit to the exclusive jurisdiction of the state and federal courts located in Texas for any dispute that is not subject to arbitration. Nothing in this section limits either party's right to seek injunctive or equitable relief in any competent court.
14. Changes
We may update these Terms from time to time. If we make material changes we will notify you in the app or by email. Continued use of the Service after the effective date of an update constitutes acceptance of the revised Terms.
15. General
These Terms, together with our Privacy Policy, are the entire agreement between you and Merit Apps LLC regarding the Service and supersede any prior agreements on that subject. Our failure to enforce any provision is not a waiver of that provision. If any provision is found unenforceable, the remaining provisions stay in effect. You may not assign these Terms without our prior written consent; we may assign these Terms to an affiliate or in connection with a merger, acquisition, reorganization, or sale of assets. Headings are for reference only and do not affect interpretation.
16. Contact
Questions, concerns, or notices? Email us at support@nineten.app.